CLUB STATEMENT
AWAY MATCHES – FUTURE TICKET POLICY
A number of season ticket holders wrote to the club following the sale of tickets for our recent FA Cup Game against Tottenham Hotspur at White Hart Lane. The comments related to the way in which tickets were allocated and we received a number of constructive suggestions for future away matches that are likely to be over-subscribed. The background circumstances are as follows:
What we tried to achieve in allocating the Tottenham tickets – given that demand was way in excess of supply – was to be as fair as we could to both season ticket holders and to those supporters who travel to away games on a regular basis supporting the club up and down the country.
We have analysed the pattern of ticket sales over all our away games this season and it shows that, excluding the Tottenham game, on average 11% of our total season ticket holders go regularly to away games. For the Tottenham game the demand was far greater, but nevertheless 42% of all season ticket holders obtained a ticket. But a number of season ticket holders were disappointed.
To make sure therefore that in future high-demand away games a sufficient number of tickets are made available to season ticket holders, we will set aside for these supporters 50% of the total tickets we are given by the home club.
There will be a fixed period of 7 days for season ticket holders to apply for these tickets on the basis of one per season ticket holder. The same will apply for tickets set aside for Away Members who do not have a season ticket. The 7 days will hopefully overcome the problem encountered by supporters whose applications were delayed in the Christmas post.
If the game becomes oversubscribed, we will deal with the applications on a first-come first-served basis within each category. After 7 days any unsold tickets will be released for new Away Members.
We hope by adopting this Away Ticket policy you will be reassured that the process is as transparent as we can make it. We believe that it is fair to both season ticket holders, without whom the club cannot survive, but also to those who spend a great deal of money and time providing what is without doubt the best away support in the Football League.
AWAY MATCHES – FUTURE TICKET POLICY
A number of season ticket holders wrote to the club following the sale of tickets for our recent FA Cup Game against Tottenham Hotspur at White Hart Lane. The comments related to the way in which tickets were allocated and we received a number of constructive suggestions for future away matches that are likely to be over-subscribed. The background circumstances are as follows:
What we tried to achieve in allocating the Tottenham tickets – given that demand was way in excess of supply – was to be as fair as we could to both season ticket holders and to those supporters who travel to away games on a regular basis supporting the club up and down the country.
We have analysed the pattern of ticket sales over all our away games this season and it shows that, excluding the Tottenham game, on average 11% of our total season ticket holders go regularly to away games. For the Tottenham game the demand was far greater, but nevertheless 42% of all season ticket holders obtained a ticket. But a number of season ticket holders were disappointed.
To make sure therefore that in future high-demand away games a sufficient number of tickets are made available to season ticket holders, we will set aside for these supporters 50% of the total tickets we are given by the home club.
There will be a fixed period of 7 days for season ticket holders to apply for these tickets on the basis of one per season ticket holder. The same will apply for tickets set aside for Away Members who do not have a season ticket. The 7 days will hopefully overcome the problem encountered by supporters whose applications were delayed in the Christmas post.
If the game becomes oversubscribed, we will deal with the applications on a first-come first-served basis within each category. After 7 days any unsold tickets will be released for new Away Members.
We hope by adopting this Away Ticket policy you will be reassured that the process is as transparent as we can make it. We believe that it is fair to both season ticket holders, without whom the club cannot survive, but also to those who spend a great deal of money and time providing what is without doubt the best away support in the Football League.